OUR SERVICES
For a Creative Work Environment
CoFront's goal is to create a culture of conflict resolution in a way that supports cooperation, coexistence, and ultimately, growth in the workplace. We assist human resources departments, team leaders, employees, and business owners.
A FEW WORDS ABOUT OUR ROLE
Accredited Mediators at the Ministry of Justice
As mediators:
We are and remain neutral and impartial throughout the process- We assume the role of active listeners to the problems of employees and management
- We offer a framework of safety, neutrality, and confidentiality for a solution that will be upheld
- We move swiftly through all levels of the business, identify root causes, and uncover needs
- We are not business consultants, we do not provide coaching-mentoring, we do not impose decisions
Three pillars of support
A.
Workplace Mediator Services
We intervene when a workplace dispute has already arisen
We organize and coordinate the investigation process in cooperation with the Employee Manager, always impartially- We investigate the case in individual and/or group meetings, depending on the specifics of each dispute
- We facilitate negotiation at all stages to find a solution by the parties themselves
- We frame the solution to be implementable and sustainable
Immediate intervention
B.
In-House Dispute Resolution Program
Utilizing existing human resources
We train employees to become the "points of contact" who will identify sources of conflict and initiate negotiation.
Disputes are smoothed out before they escalate- The business self-regulates
- A culture of timely intervention is cultivated
- We can assist at any requested stage
Prevention
C.
Training for HR Executives & Team Leaders
Another skill in leaders' arsenal
We organize training workshops for executives to learn alternative dispute and conflict resolution techniques.
- Maintaining and strengthening relationships
- Leaders focus on goals
- The team focuses on results
- A new culture of dispute resolution is being shaped.
Training
WHY IT'S WORTH IT
The cost of our services is low compared to:
The hidden cost of unproductive work- The cost of initiating a judicial labor dispute
- The cost of uncoordinated business restructuring
- The cost of customer loss due to uncooperative employees
- The cost of resignation of capable and efficient executives